Privacy Policy

Frost & Sullivan uses the personal data you provide in this registration to administer your participation in this Event. To this end, Frost & Sullivan may disclose your data to third-party service providers (e.g., mailing houses and any other providers engaged by Frost & Sullivan to assist in the conduct of the Event). By registering for a Frost & Sullivan event, you agree to receive e-mail notifications about future Frost & Sullivan events and other Frost & Sullivan products and services. You may “unsubscribe” using the link in any e-mail received. Frost & Sullivan may also disclose your data to other Event Attendees but will do so solely in connection with the Event Attendee List and always in compliance with applicable data protection laws and our Privacy Principles.

We at Frost & Sullivan, Inc. are committed to protecting your privacy. This Privacy Policy applies to all owned and operated Frost & Sullivan websites and subscription services. This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. By using the Websites or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.

1. Important Information

1.1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes, we will notify you by posting the revised Privacy Policy on our Websites. Your continued use of the Websites, Subscription Service, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

1.2. Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at events.us@frost.com or by mail to Frost & Sullivan, Inc., 7550 IH 10 West, Suite 400, San Antonio, TX 78229-5616 USA, Attn: Privacy.

2. Information We Collect

2.1. When You Visit our Websites

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for services, we request that you provide Personal Information about yourself, and we collect Navigational Information.

2.2. “Personal Information”

This refers to any information that you voluntarily submit to us, that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

2.3. “Navigational Information”

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.

2.4. Payment Information

We collect and process payment information from you when you subscribe to events and/or the Subscription Service, including credit cards numbers and billing information, using third-party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.

2.5. Information About Children

The Websites are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18. If you believe that we have collected information about a child under 18, please contact us at events.us@frost.com, so that we may delete the information.

3. How We Use Information We Collect

3.1. Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe or purchase Services and/or products are obligated through our agreements with them to comply with this Privacy Policy.

3.2. We Never Sell Personal Information

We will never sell your Personal Information to any third party.

3.3. Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to (a) improve your browsing experience by personalizing the Websites and to improve the Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and (d) provide other companies with statistical information about our users — but this information will not be used to identify any individual user. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. Also, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at events.us@frost.com.

3.4. Use of Navigational Information

We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Frost & Sullivan.

3.5. Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email and product evaluations before posting the customer’s name and testimonial.

3.6. Use of Credit Card Information

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

3.7. Service Providers

We employ other companies and people to provide services to visitors to our Websites, our customers, and users of our services, we may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

3.8. Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

3.9. Social Media Features

Our Websites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

3.10. External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

3.11. Public Forums

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.

3.12. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. If you provide information to our customers as part of their use of our products and services, our customers decide how long to retain the personal information they collect from you.

3.13. International Transfer of Information

To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.

3.14. Corporate Events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Frost & Sullivan on the Websites. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

3.15. Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

4. Navigational Information

4.1. Cookies

Frost & Sullivan and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The use of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for services, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can efficiently use the customized features.

You can accept or decline cookies. Most Web browsers automatically allow cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to reject cookies, you may not be able to fully experience the interactive features of Frost & Sullivan Services or Websites you visit. Frost & Sullivan keeps track of the Websites and pages you visit within Frost & Sullivan, to determine what portion of the Frost & Sullivan Website(s) is the most popular or most used. This data is used to deliver customized content and promotions within Frost & Sullivan Website(s) to customers whose behavior indicates that they are interested in a particular subject area.

4.2. Log Files

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Frost & Sullivan for the operation of our services, to maintain quality, and to provide general statistics regarding use of Frost & Sullivan Website(s). For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

5. Opting Out and Unsubscribing

5.1. Reviewing, Correcting and Removing Your Personal Information

Upon request, Frost & Sullivan will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights concerning that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have provided to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by Frost & Sullivan or third parties

To exercise any of these rights, please contact us at events.us@frost.com or by mail to Frost & Sullivan, Inc., Frost & Sullivan, Inc., 7550 IH 10 West, Suite 400, San Antonio, TX 78229-5616 USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

5.2. Anti-Spam Policy

Our Acceptable Use Policy, applies to us and our customers and, among other things, prohibits us from sending unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of the Subscription Service.

5.3. To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at events.us@frost.com. or by mail to Frost & Sullivan, Inc., 7550 IH 10 West, Suite 400, San Antonio, TX 78229-5616 USA.

Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us.